Privacy Policy

Our Commitment
We value your privacy and are committed to protecting your personal information. We only collect data necessary for processing your orders and improving our services, ensuring compliance with applicable laws.

Information We Collect
We may collect the following information:

  • Name: For identification purposes.
  • Address: For billing and shipping of orders.
  • Phone Number: To contact you for order updates or customer service.
  • Email Address: For communication, including order confirmation and marketing (with consent).
    Refer to the List of Cookies We Collect section for additional details.

How We Use Your Information
We collect and use your information to:

  1. Maintain accurate internal records.
  2. Enhance our products and services based on feedback.
  3. Send promotional emails about new products, offers, or events (with your consent).
  4. Contact you for market research via email, phone, or mail.
  5. Personalize your experience on our website, tailoring content to your preferences.

  6. WhatsApp Communication Consent

    By providing your mobile number and opting in via our website forms or checkout, you explicitly consent to receive transactional and promotional messages from Karthikeyan Textiles’ official WhatsApp Business account, including order confirmations, delivery updates, customer support communications, offers, and product updates.

    You may opt out of WhatsApp communications at any time by replying “STOP” on WhatsApp or by contacting us at support@karthikeyantextiles.com

    WhatsApp messages are sent only to users who have explicitly opted in by selecting a consent checkbox or providing affirmative consent on our website or checkout process.

    We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Security Measures
We have implemented robust safeguards to protect your data from unauthorized access, alteration, or misuse:

  • Physical security controls for on-premise data.
  • Electronic security measures, including encryption and firewalls.
  • Managerial protocols ensuring compliance with privacy standards.

    Data Retention
    We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.

Cookies
Cookies are small files stored on your computer that help enhance your online experience.

  • Usage: We use cookies to monitor website traffic and improve user experience.
  • Analytics: Traffic log cookies help us understand which pages are popular and refine our content accordingly.
  • Control: You can choose to accept or decline cookies. Most browsers accept cookies by default but can be adjusted in settings. Declining cookies may limit website functionality.

Third-Party Links
Our website may include links to third-party websites. Once you leave our site, we are not responsible for the protection or privacy of your data on those websites. Please review their privacy policies for more details.

Your Control Over Personal Information
You have the right to manage your personal data:

  • Direct Marketing & WhatsApp Opt-Out:
    You may opt out of receiving promotional communications, including WhatsApp messages, at any time by:
    • Unchecking the consent box on our website forms
    • Replying “STOP” to our WhatsApp messages
    • Emailing us at support@karthikeyantextiles.com
  • Data Access: This privacy policy is governed by the laws of India.
    We comply with the Information Technology Act, 2000 and applicable Indian data protection rules.
  • Corrections: If you believe your data is inaccurate or incomplete, notify us, and we will promptly address it.

Contact Information
For queries, data access requests, or corrections, contact us:

Newsletter Subscription
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Policy Updates
We may occasionally update this policy to reflect changes in practices or regulations. Please review it periodically.